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Frequently Asked Questions (FAQ)
General Questions
What is Habitable Solution?
Habitable Solution is a digital solutions provider specializing in IT consultancy, web development, branding, and digital product sales. We also offer technical support and remote IT consulting.
How long have you been in business?
We were founded in 2009 and have been serving clients globally for over a decade.
Where are you located?
Our Office in Dhaka, Bangladesh, with headquaters in Cambridge, UK, and we have data server in Michigan, USA.
Shop-Related Questions
What types of products do you sell?
We offer a wide range of products, including: Software (Windows, Office, Antivirus, VPNs) Gadgets and Electronics Games and Subscriptions WordPress Themes and Plugins Gift Cards
How can I place an order?
Simply visit our Shop page, browse the products, add items to your cart, and proceed to checkout.
What payment methods do you accept?
We accept: Credit/Debit Cards PayPal Mobile Payment Options
Service-Related Questions
What services do you provide?
We offer services such as: Web Development Branding and Digital Marketing IT Consultancy Technical Support Domain and Hosting Solutions
How can I request a service?
Visit our Contact Us page, fill out the service request form, or email us directly at info@habitablesolution.com.
Do you provide after-sales support?
Yes, we provide dedicated after-sales support for all our products and services.
Account & Orders
Do I need an account to shop?
Yes, creating an account allows you to track your orders and access support more efficiently.
How can I track my order?
Log in to your account, go to Order History, and check the status of your purchase.
What should I do if I face an issue with my order?
Contact our support team at info@habitablesolution.com or via the Contact Us page.
Technical Support
- What type of technical support do you offer?
We assist with software installation, troubleshooting, and general IT issues. - How can I contact technical support?
You can reach out to our technical team via email at support@habitablesolution.com.
Refunds & Returns
- What is your refund policy?
Refunds are available for eligible products within 7 days of purchase. Please review our Refund Policy page for more details. - How can I request a refund?
Email us at info@habitablesolution.com with your order details and the reason for the refund request.
Affiliate Program
- Do you have an affiliate program?
No.
If you have additional questions, feel free to contact us via email at info@habitablesolution.com or through the Contact Us page.